Privacy Policy
Last Updated: March 15, 2025
At MotionWaveSurge, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our blockchain governance education platform. We operate in accordance with South Korean privacy laws and international data protection standards.
Information We Collect
When you engage with our educational services, we gather different types of information. Some you provide directly, while other data comes from how you use our platform.
Personal Information You Provide
You might share personal details when signing up for courses, contacting us, or participating in our learning community. This typically includes your name, email address, phone number, and sometimes your educational background or professional interests.
- Contact details like name, email, and phone number
- Account credentials and profile information
- Payment information when enrolling in programs
- Communication records from support interactions
- Educational preferences and learning goals
Automatically Collected Data
Our platform collects technical information about your visit. This helps us understand how people actually use our site and where we can make things better. We're not tracking you across the internet, just looking at what happens on our own platform.
- Device information and browser type
- IP address and general location data
- Pages visited and time spent on content
- Course progress and completion rates
- Technical errors and performance metrics
How We Use Your Information
We're pretty straightforward about this. Your data helps us run the educational platform, communicate with you, and improve what we offer. We don't sell your information to third parties or use it for purposes you didn't sign up for.
| Purpose | Details |
|---|---|
| Service Delivery | Providing access to courses, materials, and support resources you enrolled in |
| Communication | Sending program updates, educational content, and responding to inquiries |
| Platform Improvement | Analyzing usage patterns to enhance course quality and user experience |
| Security | Protecting accounts and detecting unauthorized access attempts |
| Legal Compliance | Meeting South Korean regulatory requirements and legal obligations |
Important Note: We will never use your educational records or personal information for marketing purposes without explicit consent. Your learning journey is yours alone.
Data Sharing and Third Parties
We work with a few trusted service providers who help us run the platform. These companies only get access to information they need for specific tasks, and they're contractually required to protect your data.
Service Providers We Work With
- Cloud hosting services for platform infrastructure
- Payment processors for secure transaction handling
- Email service providers for course communications
- Analytics tools for understanding platform usage
- Customer support software for managing inquiries
We don't share your personal information with advertisers or data brokers. If we're legally required to disclose information to authorities, we'll comply with valid requests while protecting your rights to the extent possible under South Korean law.
Your Privacy Rights
You have significant control over your personal information. South Korean privacy laws give you specific rights, and we've built our systems to make exercising these rights straightforward.
Rights Under South Korean Law
- Access your personal data and request copies of what we hold
- Correct inaccurate or incomplete information in your profile
- Request deletion of your data when no longer needed
- Withdraw consent for data processing at any time
- Object to certain types of data processing
- Request data portability in machine-readable format
How to Exercise Your Rights
Send us an email at support@motionwavesurge.com with your request. We'll verify your identity and respond within 10 business days. If you're requesting deletion, we'll explain what can be removed immediately and what we're required to retain for legal or contractual reasons.
You can update most of your profile information directly through your account settings. For more complex requests or concerns, our support team is here to help.
Data Security Measures
We take technical and organizational measures to protect your information from unauthorized access, loss, or misuse. But let's be honest—no system is completely bulletproof. We do our best and follow industry standards.
- Encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your information
- Secure authentication and password requirements
- Regular backups with encrypted storage
- Incident response procedures for potential breaches
If we experience a data breach that affects your personal information, we'll notify you and relevant authorities as required by South Korean law, typically within 24 hours of discovering the incident.
Data Retention Periods
We don't keep your information forever. Different types of data have different retention periods based on legal requirements and business needs.
| Data Type | Retention Period |
|---|---|
| Account Information | Active accounts plus 1 year after closure |
| Course Records | 5 years from completion for certification purposes |
| Payment Records | 5 years as required by South Korean tax law |
| Support Communications | 3 years from last interaction |
| Website Analytics | 24 months in aggregated form |
When data reaches its retention limit, we securely delete or anonymize it. Some information might be retained longer if required for legal disputes or regulatory investigations.
International Data Transfers
Our platform primarily operates within South Korea, but some of our service providers have servers in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place.
We use standard contractual clauses approved by South Korean authorities and ensure that international partners meet equivalent data protection standards. You can request more information about specific transfers by contacting us.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences and understand how people use the platform. Most are essential for basic functionality, while others help us improve your experience.
Types of Cookies We Use
- Essential cookies for login and security features
- Preference cookies to remember your settings
- Analytics cookies to understand usage patterns
- Performance cookies to identify technical issues
You can control cookie preferences through your browser settings. Blocking certain cookies might affect platform functionality, but you'll still have access to core educational content.
Children's Privacy
Our educational programs are designed for adults. We don't knowingly collect information from anyone under 14 years old without parental consent. If you believe we've accidentally collected data from a child, contact us immediately so we can delete it.
Policy Updates
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and post a notice on the platform.
The "Last Updated" date at the top of this page shows when we last revised the policy. Continuing to use our services after changes take effect means you accept the updated terms.
South Korean Regulatory Compliance
We comply with the Personal Information Protection Act and other relevant South Korean data protection regulations. Our data protection officer oversees compliance and serves as your point of contact for privacy concerns.
If you're not satisfied with how we handle your privacy concerns, you have the right to file a complaint with the Personal Information Protection Commission in South Korea.
Questions About Privacy?
We're here to address your concerns and answer questions about how we handle your information.
Email: support@motionwavesurge.com
Phone: +82 62 374 2329
Address: 2083 Yongam-dong, Sangdang-gu, Cheongju-si, Chungcheongbuk-do, South Korea